The "HOW MUCH DID YOU SAY?!" Gas Bill.... or, In Which We Learn What Being a Homeowner is ALL About

I'm sure you've all had bills that you open and go, "Wow, wasn't really expecting it to be that much, but... ok... what can I do now?" and pay it. It's high enough that it sticks with you, and you change your course of action the next time you almost leave the lights on, or want to turn the heat up another degree or two.

Well. Josh and I have a similar, although perhaps a little more crazy story to add to the mix.

As you know, we barely managed to move into our new house before we left for Seattle for Christmas break. We spent 3 nights in the new house (and lived there approximately 54 hours before leaving for Seattle), then left for 12 days. Even though we had our rental through the end of December, we were completely moved out, the heat was all the way down, and no electricity was being used. When we came back in January, we spent 4 days in the house before our gas meter was read. Last Saturday we got the bill.

Ready for this one? Because I wasn't.

Our gas bill was $540!!!

Yes, you read that correctly.... $540. I think I was in shock at first. I couldn't possibly fathom how we could have a $540 bill. First of all, as mentioned before, we were GONE FOR ALMOST TWO WEEKS. Secondly, we keep the house at 60 except for one hour in the morning and a couple hours at night when we put it up to 64... sometimes even 65-66 if we're really cold. And did I mention Josh works at home most days during the week? We use a space heater in our bedroom at night, and during the day if he needs it, he'll use that in whatever room he's in. Granted, we didn't get a chance to put up plastic on our windows or bleed the radiators before we left (since we spent all of 54 hours in our house), but even during those two weeks, the heat was all the way down - which was 40, I believe.

Yeah, we were completely stunned and stumped, too.

Now, once we got back, we got a couple whiffs of natural gas smell. We couldn't pinpoint it, but it was only in the kitchen and the stairs from the kitchen leading down to the basement. The same day we got the bill, we called the emergency number at the gas company. They sent someone out to check for a leak.... and the guy found nothing. Zero. Zip. We even led him around the kitchen and basement - he just told us his instruments were really advanced and powerful, and that we had no leak. Since it was the weekend, we couldn't talk to the billing department, so we simply winterized whatever we could. We bled the radiators (though it turned out they actually didn't need it), and we put up the plastic on all of our windows. But aside from that, we just had to wait.

(Side note: when we moved into our rental house we bought/installed one of the energy-saving thermostats, where you can set it at different temps for different times/days. We then took it with and reinstalled it in our new house. I know most of you probably consider this normal, but if you don't have one or live in an older home like ours, I highly recommend getting one. I love that we don't have to worry about turning the heat up or down - and that we can set it for each day of the week so that on nights we have things scheduled at church and whatnot, we're not wasting heat. Plus, it just helps us save a lot of energy and money in general.)

Well, on Monday we finally got a chance to talk to the gas company about things. They put our bill into dispute, and let us know they'd get back to us within a few days. A few days later, my heart rate started returning a little bit more to normal. Turns out a couple things contributed to the high bill:

1. Because we bought the new house on Nov 20, for their own internal billing processes, the gas company waited 2 months to send the bill. Ok. In the midst of refinishing the house, we hadn't noticed a gas bill hadn't come. But $540 for two months is still a lot, even if it was for two houses (especially since we were still only living in one).
2. For our rental house, they had ESTIMATED what our bill would be. And somehow, when they estimated our usage, they estimated way more than what any of our previous bills/usage had ever been (and yes, that's taking into account that it was for two months). So when they actually READ the usage, they found out that, hmm, we hadn't used $340 worth of gas in 2 months. We'd used $200. Fair enough, considering it has been a good deal colder this winter than last year, and we didn't winterize our rental house since we were moving out.

So, our bill was now down to $410. But, in case you didn't notice, that still leaves a bill of $210 for our NEW house... the one that we lived in for 54 hours before we left and 4 days once we got back. So how the heck did we get a $210 bill?!

After doing some more snooping, and turning on lots of appliances trying to figure things out (which, as you'll see, was actually probably pretty dangerous), we thought we could narrow it down to the gas whiffs coming from the stove. They were very inconsistent, with no pattern whatsoever, but it was the best we could do. We called our home warranty people, and they said they'd send someone out, but that first, we had to call the gas company to come out and have them "tag" the stove (whatever that really means). So, gas company guy comes out again.

EXCEPT, OH WAIT. This time, the guy comes in, comes into the kitchen with the same aforementioned "advanced and powerful" instrument, and finds that there indeed IS a leak in the kitchen.... and not only one, but there are THREE. The pipe connecting the stove to the gas line had THREE HOLES IN IT. Did you hear that? THREE. And the first guy had completely missed it. The second guy actually said he had no idea how the first guy didn't catch it because it was "very obvious". Hmm. So, for the past two months we've had a pipe with three holes leaking gas into the house that cause there to be MORE gas used than it took to heat our rental house for two months. Perhaps that's been contributing to how tired Josh and I have been? Food for thought, at any rate.

But the story gets better.

Turns out, you're supposed to have an emergency shut-off valve within 6 feet of your stove. We have an "emergency" valve.... but, um, it's down in the basement. And, the guy from the homeowner's insurance who can fix the stove's pipe actually can't, because he cannot legally hook it back up until we have a shut-off valve within 6 feet. But he doesn't do that kind of work (a plumber does), and apparently, that kind of plumbing isn't covered by our warranty. Can you see where this is going?

The plumber is coming to look at things today... he couldn't give us any estimate until he looks at how far it is, what kind of piping we have, etc. All he said was that it could be anywhere from $85-$500 to move the shut-off valve. So, in the meantime, we have no stove (sound familiar, Mom, Dad, and Jacob?), we're waiting to hear the final word on the gas bill (maybe it'll come down a little bit more?), and we're waiting to see how much money we'll have to shell out to fix the piping and make our house livable again (why aren't we still renting?). Hence the title of this post: in which we learn what being a homeowner is ALL about! =)

 
P.S. If anyone has any suggestions or experience with this, we'd gladly welcome it!!!